FAQ

Our headquarters and manufacturing facility is located at 19011 Aldine Westfield Rd., Houston, TX 77073, conveniently situated near the George Bush Intercontinental Airport (IAH).

We are both. We manufacture our own high-quality steel decking, metal panels, and custom trims in-house. We also act as a trusted distributor for certified structural steel, steel joists, and insulated panels.

We are open Monday – Friday from 8:00am to 5:00pm CST.

• We offer a comprehensive range of SDI Certified steel deck profiles, including:

• EZ 0.6″ Deck (30″ Coverage)
• EZ 1.5″ Concrete Deck
• EZ 1.5″ Roof B Deck
• EZ 2″ Concrete Deck
• EZ 3″ Concrete Deck
• EZ 3″ Roof Deck

Our product lineup includes Galvalume roof panels (available in various colors), EZ-PBR panels, flat sheets, custom trim/flashing, structural steel, steel joists, insulated panels, insulation solutions, and building accessories/fasteners.

Yes, our products meet rigorous industry standards. Our steel decking is SDI Certified ASTM653 , our third party steel joists are SJI Certified, and our third party structural steel is AISC and AWS Certified.

Yes. Because we have our own manufacturing capabilities, we can form custom trim, flashings, and flat sheets to meet your exact project specifications.

We offer a variety of gauges to meet structural requirements, commonly ranging from 26-gauge for standard roof panels up to heavy-duty 16-gauge or 18-gauge for structural decking. 

Yes. Our Galvalume roof panels and custom trims are highly popular for residential applications, offering exceptional durability and a sleek, modern aesthetic.

Yes, many of our panels, including our painted Galvalume options, come with manufacturer finish warranties (often up to 40 years). Specific warranty details depend on the product and finish selected.

Absolutely. We understand that getting the right color is crucial. Contact our team, to review color options.

Yes, we are a one-stop shop. We supply color-matched fasteners, sealants, closures, and structural hardware alongside your panel order.

We supply a wide range of insulation, including MBI (Metal Building Insulation) fiberglass rolls, Polyiso board, XPS board, and Mineral Wool from trusted brands.

• Yes. Our continuous insulation solutions provide excellent R-values (from R-10 up to R-30+), significantly reducing heating and cooling costs for commercial and residential buildings.

Yes, if you have a specific brand requirement (like Knauf, Thermafiber, etc.), let us know. Through our network of trusted distributors, we can source it for you.

Panels should be stored at an angle to allow water drainage and kept off the ground using wood blocking. They should be covered with a breathable, water-resistant tarp (not plastic, which traps moisture) to prevent white rust or water stains.

You can get in touch with our customer service representatives by calling 832-371-9224, emailing contact@ezmetal.com, or utilizing the contact forms on our website.

Absolutely. We offer a convenient customer pick-up option directly at our Houston, TX facility.

Yes. Our ordering process guarantees 100% secure encryption to ensure your data and transactions remain private and protected.

Standard profiles depending on volume 1- 2 business days and call us if you need a rush order! Custom trims or specialty orders may take a little longer. Your sales rep will provide an exact lead time with your quote.

We deliver to both! Whether it is a massive commercial build or a residential metal roofing project, we can coordinate delivery to your site.

We carefully bundle and secure all panels, flat sheets, and trims using industry-standard protective materials, and weather-resistant covers depending on the product and customer request.

While rare, if damage occurs during freight delivery, please document the damage on the bill of lading, take photos, and contact our customer service team immediately. We will work to resolve the issue.

Yes, our logistics team will work with you to schedule a delivery window that aligns with your crew’s availability to offload the materials.

Yes, while we are based in Houston and provide local pickup, we offer fast, flexible delivery services directly to job sites anywhere in the continental United States.

Yes, once your order is dispatched with our freight partners, they will reach out to the point of contact on the documentation provided with ETA updates.